254 results:

  1. AhsayOBM crashes during ShadowProtect System backup

    AhsayOBM crashes during ShadowProtect System backup. Java crash log shows EXCEPTION_ACCESS_VIOLATION (0xc0000005) in native DLL shwcpy2k364.dll.

  2. AhsayOBM Office 365 backup fails with java.lang.OutOfMemoryError

    Office 365 Run on Server backup may fail and freeze AhsayCBS with "java.lang.OutOfMemoryError: Java heap space" error shown in context logs and backup report.

  3. AhsayOBM cannot back up UsrClass.dat - file in use by another process

    Backup of UsrClass.dat fails with "[IOException] The process cannot access the file because it is being used by another process" shown in the report.

  4. AhsayOBM File backup fails: Shadow Copy snapshot missing

    File backup on AhsayOBM/AhsayACB v7 ends with error: "Snapshot for Shadow Copy Set is missing, backup terminate." indicating VSS snapshot failure.

  5. AhsayRDR connector not auto-migrated to AhsayCBS during upgrade

    When upgrading AhsayOBS and AhsayRDR (v6) to AhsayCBS v7.5.0.0, RDR connector settings are not automatically migrated if using the installation executable.

  6. AhsayOBM auto update fails on CentOS/RHEL – "Cannot run fuser"

    AhsayOBM auto update fails with "Cannot run program fuser" if the PSmisc package is missing on CentOS/RHEL, even when Auto Update Agent (AUA) is enabled.

  7. AhsayCBS does not auto-suspend backup account after AD user is deleted

    In AhsayCBS with Active Directory Integration enabled, backup accounts are not automatically suspended when the corresponding AD user is deleted.

  8. Backup data not restorable after converting to Destination Pool

    Backup data becomes unrestorable if a single storage destination is converted into part of a Destination Pool via the AhsayCBS console.

  9. AhsayOBM backup fails during space freeing up – log corrupted error

    Backup with retention enabled fails during space freeing up. Error: Log file is corrupted, caused by NullPointerException in usage statistics log.

  10. Cannot access AhsayOBM backupset created via AddBackupSet.do API

    AhsayOBM prompts for encryption key when accessing a backupset created via AddBackupSet.do API using "DEFAULT" encryption type.