267 results:

  1. “VHD Mounter - Platform Not Support” error during Hyper-V restore

    When performing a granular restore of a Hyper-V guest VM on a Windows 2008 R2 or Windows 7 machine, AhsayOBM displays the error: "VHD Mounter - Operating System

  2. AhsayCBS NFS service not auto-starting after Linux server reboot

    After rebooting a Linux-based AhsayCBS server, the AhsayCBS NFS service does not start automatically. Manual startup is required using the %CBS_INSTALL%/nfs/bin

  3. AhsayOBM/ACB 7.9.0.0 shows [UnsatisfiedLinkError] after upgrade

    After upgrading AhsayOBM / ACB from version 6.27.0.0 to 7.9.0.0 on Windows, all backup jobs fail with an [UnsatisfiedLinkError] in the backup report related to

  4. AhsayCBS shows "Access Denied" when creating Amazon S3 destination

    When creating a new predefined destination for Amazon S3 in the AhsayCBS web console, the error "Failed to access destination AmazonS3-1. Reason=Access Denied"

  5. AhsayCBS Activities Log page shows Status 500

    AhsayCBS fails to generate backup reports. Accessing [Monitoring] > [Redirection Logs] > [Activities Log] page returns "Status Code: 500" error.

  6. CBS Replication page shows Status 500, backup reports not generated

    Accessing [Replication] > [Accepting Data] in AhsayCBS shows error 500. Servlet fails to load, and no backup reports are generated as a result.

  7. AhsayOBM Office 365 backup fails with java.lang.OutOfMemoryError

    Office 365 Run on Server backup may fail and freeze AhsayCBS with "java.lang.OutOfMemoryError: Java heap space" error shown in context logs and backup report.

  8. AhsayOBM cannot back up UsrClass.dat - file in use by another process

    Backup of UsrClass.dat fails with "[IOException] The process cannot access the file because it is being used by another process" shown in the report.

  9. AhsayOBM File backup fails: Shadow Copy snapshot missing

    File backup on AhsayOBM/AhsayACB v7 ends with error: "Snapshot for Shadow Copy Set is missing, backup terminate." indicating VSS snapshot failure.

  10. AhsayOBM auto update fails on CentOS/RHEL – "Cannot run fuser"

    AhsayOBM auto update fails with "Cannot run program fuser" if the PSmisc package is missing on CentOS/RHEL, even when Auto Update Agent (AUA) is enabled.